CUSTOMER SERVICE Payment Options — Electric — Telecom Customer Feedback Rules & Regulations FAQs
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Customer Feedback
Your comments are important to us. Please select a subject for your email and enter your question or comment in the box below. If you want to comment on Solar Energy and Solar Rebate plans, choose Energy Rebate Programs as your subject and submit your comment.
The more specific you are with your comments or questions, the easier it will be for us to assist you. We will attempt to reply to you within two business working days.
If you wish to receive a reply, we need at least your email address*:
*We respect your right to privacy: consult our Privacy Notice for details. In particular, please be aware that any feedback submitted to Alameda Power & Telecom (a Department of the City of Alameda) is a public record. As with all public records, we are required to make the content of such feedback available if requested to do so.